Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange. To be eligible, your item must be unused and in the same condition that you received it. Gift cards are non-returnable.


Refunds (if applicable)
Once your return is received, we will send you an email and notify you of the approval or rejection of refund. If approved, a refund will be processed and applied to the original method of payment.

Late or missing refunds (if applicable)
There is often some processing time before a refund is posted, this is normal.

Sale items (if applicable)
Only regular priced items may be refunded, sale items and mystery messups cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need an exchange, send us an email at

To return your product, you should mail your product to:  

Giant Hoodies Returns
427 N College Ave
Fayetteville, AR, 72701
United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take will vary.

Customer Service
For all customer service enquiries, please email us at